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The MGM
Program© is a seminar for employees and owners to increase your
company's effectiveness in communicating the right message to your guests. In the movie "Saving Private Ryan", a group of soldiers had a very clear and specific mission to "get private Ryan home safely." Most outfitters, canoe liveries, and campgrounds do not have as concise a mission statement; however, we believe those in the paddlesports industry are selling more than just trips, t-shirts, and accomodations. If you and your staff are doing a great job in working together; you are providing something that will last a lifetime. You are making great memories. We have presented this program to many outfitters and at recent annual PPA conventions. We believe a safe, well run operation will result in satisfied customers who will take home with them the memories of a great outing. This program combines risk management with ideas on how to create and market great memories. It helps owners and their staffs accomplish their goals, providing them with a path to follow. Below are just some of the skills this seminar will help you and your employees master: 1. Transitions for introducing guides with warmth and professionalism. 2. Tips for resolving arguments with difficult people. 3. Ideas to help your guide staff or employees communicate or relate better to your guests. 4. How to deliver an effective message that your guests will remember. 5. Body language errors that distract your audience. 6. How to respond correctly to questions, even those unexpected, difficult ones. 7. Techniques to help your guests remember your pre-trip safety talk. 8. Why your guests listen to you and how you can use this to your advantage. 9. Why making great memories is so important in the outfitters industry. 10. How to thwart the interruptions that can even throw off the best trip leader. 11. Sure-fire techniques methods that get your guests involved and on the edge of their seats. 12. Learn the simple adjustments in speed, volume, and pauses that make your voice one of your strongest speaking tools. 13. When to use and not use visual aids during your talk ups. 14. Discover the three key ingredients that motivate people to listen to you. 15. Persuasive words - how and when to use them. How can we accomplish this in just a few hours? It's simple. Our seminar, or soon to be released video, concentrates on practical information that you can put to use right now. That means tips, strategies, and techniques that will have an immediate impact on your business! If you would be
interested in this seminar or the video, please follow this link to our General
Comments Form and let us
know. Don't forget to leave an email address or phone # so we can
contact you with more information. |
